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The Demand Efficiency Podcast

Podcast

Audio

Demand Generation

Growth

4x IPOs as CMO and countless Board Seats later, Carol Meyers digs into her secret sauce for sustainable growth

Written by
Matter Made

Episode Outline

[04:39] Carol’s background

[07:16] Why people have to make trade offs with what they have available and also what's available in their neighborhoods

[10:13] How to wrap up with analytics as broad topics that might be the most productive

[11:18] The hardest lesson learned in your career thus far

[12:04] When you're small, usually marketing just kind of does whatever it wants

[14:34] Discount marketing and getting disillusioned

[16:35] Who's building their career and perhaps about to enter a big growth stage with the company

[19:22] It’s little easier to go from, serving smaller companies up to larger, as long as you do it with your eyes wide open about what that means

[20:19] Taking a product that's built for really large companies and trying to retrofit it to smaller companies is not easy.

[21:30] How you can assemble a team that has the right qualities



Carol's Inspirations:

Woody Benson


Connect with Carol:

LinkedIn

Twitter

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Coming up next:

The Demand Efficiency Podcast

Podcast

Audio

Demand Generation

Growth

Matt Young, CEO of UserVoice on the aha moments of the customer journey to solve pain points

5
min read
min watch

In this conversation with Matt Young, CEO at UserVoice, he talks about retention and product.

Today, you’ll hear about finding the a-ha moment, the customer journey, Matt’s top of mind thoughts around retention and product, the greater noise-to-signal in the industry today, the main problems Matt sees in companies doing user research, when and how to re-evaluate and recalibrate your value proposition, and the future of UserVoice.

As a leader in SaaS, product management, and product management, Matt has been challenging what it means to deliver great SaaS products for over 20 years. Prior to his current role as CEO of UserVoice, he served as VP of Engineering and President of UserVoice, as VP and CTO at Vodori, and as a Senior Analyst at Duke University. Since 2020, Matt has been a Product School Featured Speaker. Matt holds a BSc in Computer Science from Syracuse University and an MSc in Computer Science from the University of North Carolina at Chapel Hill.

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Episode Outline

[01:20] What’s most top of mind for Matt around retention and product?

[02:21] The a-ha moment and the customer journey

[05:35] Today’s greater noise-to-signal

[07:37] Re-evaluating and recalibrating on your value proposition

[09:27] Primary problems in companies’ user research

[12:13] UserVoice today and in the future

[14:48] Matt’s influential people

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Matt’s Mentors

All the people he has wronged along the way.

Rahul Vohra

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Connect with Matt

LinkedIn

Website

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Connect with Matter Made 

Website

LinkedIn (Matter Made)

LinkedIn (Elias Rubel, CEO, Matter Made)

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Ready to drive efficient demand?

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