In this episode, Elias Rubel is joined by Kasey Byrne of Rasa. A company building the standard infrastructure for conversational AI. With over half a million downloads since launch, our open-source tools are loved by developers worldwide, and Rasa runs in production everywhere from startups to Fortune 500s. Their friendly community is growing fast, with developers from all over the world learning from each other and working together to make text- and voice-based AI assistants better.
[04:39] How Kasey apply big picture thinking into her career
[07:16] The trap most marketers fall into
[10:13] How to judge whether it is math question vs communications question
[12:04] Steps in developing team spirit and energy
[16:34] The process of seizing fabulous opportunity right now
[16:35] Lessons from running large marketing campaigns and listening to contextual cues
[19:22] The importance of running a good referral marketing strategy
[27:04] How Al is like chiropractic for the marketing plan
[00:36] Jake’s background
[02:50] How Jake scaled Glassdoor from 0 to almost 1M in MRR in under 16 months
[04:00] Some of Jake’s early pitfalls and how he learned from them
[08:28] Jake’s process for evaluating whether someone is a good fit for his team
[11:02] Why Jake started his own firm
[16:17] Don’t underinvest in process or infrastructure as you grow in scale
[18:15] How Jake unwinds
[18:44] How Jake works smart and efficiently
