[00:36] Jake’s background
[02:50] How Jake scaled Glassdoor from 0 to almost 1M in MRR in under 16 months
[04:00] Some of Jake’s early pitfalls and how he learned from them
[08:28] Jake’s process for evaluating whether someone is a good fit for his team
[11:02] Why Jake started his own firm
[16:17] Don’t underinvest in process or infrastructure as you grow in scale
[18:15] How Jake unwinds
[18:44] How Jake works smart and efficiently
[01:21] Rich’s background
[03:35] Lessons and strategies
[05:34] Approaching conversations and measuring success
[08:54] Grain
[11:44] Testing and hiring
[12:46] Interesting and new things that Rich wants to tinker with
[16:53] Know your fundamentals
[21:21] Rich’s influential people
Jeff Wiss
Rich’s brothers
