The Demand Efficiency Podcast

Podcast

Audio

Demand Generation

Growth

Johanna Fagerstedt, CMO of Quinyx, shares thoughts on organizing a globally-distributed team for success amidst an uncertain climate

Episode Outline

[00:23] Johanna’s background

[03:10] The perfect plan that had to change

[04:36] Building conviction quickly while testing

[05:44] Organizing a globally-distributed team for success

[06:46] Approaching the bigger picture

[13:45] Solidifying a plan and budget for 2021 with all the unknowns

[16:35] How has Johanna adapted her leadership style to empower teams through these times?

[18:11] Mentors and inspiring people

[19:31] How does Johanna unwind?

Johanna’s Inspirations

Erik Fjellborg

Connect with Johanna

LinkedIn

Website

The Demand Efficiency Podcast

Podcast

Audio

Demand Generation

Growth

In this conversation with Matt Young, CEO at UserVoice, he talks about retention and product.

Today, you’ll hear about finding the a-ha moment, the customer journey, Matt’s top of mind thoughts around retention and product, the greater noise-to-signal in the industry today, the main problems Matt sees in companies doing user research, when and how to re-evaluate and recalibrate your value proposition, and the future of UserVoice.

As a leader in SaaS, product management, and product management, Matt has been challenging what it means to deliver great SaaS products for over 20 years. Prior to his current role as CEO of UserVoice, he served as VP of Engineering and President of UserVoice, as VP and CTO at Vodori, and as a Senior Analyst at Duke University. Since 2020, Matt has been a Product School Featured Speaker. Matt holds a BSc in Computer Science from Syracuse University and an MSc in Computer Science from the University of North Carolina at Chapel Hill.

Episode Outline

[01:20] What’s most top of mind for Matt around retention and product?

[02:21] The a-ha moment and the customer journey

[05:35] Today’s greater noise-to-signal

[07:37] Re-evaluating and recalibrating on your value proposition

[09:27] Primary problems in companies’ user research

[12:13] UserVoice today and in the future

[14:48] Matt’s influential people

Matt’s Mentors

All the people he has wronged along the way.

Rahul Vohra

Connect with Matt

LinkedIn

Website

Connect with Matter Made 

Website

LinkedIn (Matter Made)

LinkedIn (Elias Rubel, CEO, Matter Made)

Ready to drive efficient demand?

LET’S TALK
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