In this episode, Elias Rubel is joined by Mark Roberge of Hubspot who shares his experience at HubSpot, steps he used to achieve product-market fit, lead indicators of retention, and lessons from managing and onboarding people.
[02:39] Mark’s experience in the HubSpot team
[07:16] Steps he used to achieve product-market fit
[11:13] Lead indicator of retention
[12:04] Steps in identifying leader and getting the economics right
[14:34] The process of getting prospects through the funnel
[16:35] Lessons from managing and onboarding people
[19:22] The importance of getting data through customer cohorts
[00:23] Nicolas’s background
[06:26] Approaching go-to-market with Chili Piper and KosmoTime
[10:42] Missteps and mistakes along the way
[15:12] Being remote before remote was cool, and decision memos
[22:46] The next big thing for Nicolas
[25:46] Mentors and inspiring people
