[01:12] Introducing Carolina
[03:10] The most common mistakes Carolina sees companies making across the portfolio and advice she gives her clients
[06:16] The process for European companies that wish to expand into the United States
[07:40] How Carolina prioritizes hiring and hiring patterns in the United States versus Europe
[10:00] Lessons from companies Carolina has seen succeed
[12:00] How European companies can expand into the US for the first time
[13:35] Playbooks that Carolina has seen to be effective over the portfolio
[15:44] The importance and benefits of maximizing peer-to-peer learning and networking
[18:11] How COVID-19 has changed engagement between Carolina and the founders and CEOs she serves
[20:05] What gets Carolina excited about the future
[00:36] Jake’s background
[02:50] How Jake scaled Glassdoor from 0 to almost 1M in MRR in under 16 months
[04:00] Some of Jake’s early pitfalls and how he learned from them
[08:28] Jake’s process for evaluating whether someone is a good fit for his team
[11:02] Why Jake started his own firm
[16:17] Don’t underinvest in process or infrastructure as you grow in scale
[18:15] How Jake unwinds
[18:44] How Jake works smart and efficiently
