Blog Post

Demand Generation

Growth

How to Choose the Right B2B Marketing Agency

How to Choose the Right B2B Marketing Agency

B2B marketing is a different beast than B2C marketing and can be more challenging, even for experienced digital marketing teams. To build successful growth marketing strategies, working with a B2B marketing agency might be the most productive route to take. 

With that said, it’s not a good idea to join efforts with the first agency that shows up on search engine result pages. 

Finding the right agency that will meet a business's unique needs is easier said than done, and this article will discuss how to identify the right B2B marketing agency.

#1. Know Exactly What You Need

Even a rudimentary content marketing strategy (or any strategy, for that matter) requires a good understanding of goals and aims. It’s important that all objectives are made clear before a B2B marketing agency is approached.

When a business knows exactly what they want to achieve, it will be much easier for the agency to develop an effective strategy. 

This doesn’t mean a complete and fully developed digital marketing strategy or paid media campaign needs to be prepared, but the main ideas should already be identified. It’s also a good idea to already know the target market and potential strategic foundations that could work best. 

Having already-planned brand messaging and a fleshed-out brand identity will help the agency better understand the business as well, making the marketing and sales team’s work easier. 

#2. Ask the Agency For Examples of Their Work

Before deciding which marketing agency has made the cut, it’s a great idea to get an understanding of what they can do and how they go about meeting goals. Naturally, no marketing agency can show off all the work they've done, but they should have suitable examples and archives to display their skills and abilities.

Keep in mind that finding the right agency isn’t necessarily about working with one that has done exactly what you need. 

It is highly important that the agency has an understanding of appropriate industry trends (such as the PLG funnel), though. If the team is not up-to-date with what’s going on in your industry, the agency can easily miss the mark with its strategic planning.

#3. Read Their Websites Carefully 

Once you have compiled a list of reliable and interesting marketing agencies, it’s time to see how they created their own website. An easy way to see what a prospective agency is capable of is by taking a look at its own website.

If an agency can’t show examples of how it satisfied existing customers (or previous customers), it might be best to move on to the next agency. Getting a glimpse of previous work allows for an understanding of how an agency can achieve the goals it’s given.

At Matter Made, for example, we offer case studies from many brands — including Dropbox, Productboard, Calm, Loom, and more.

The website should also highlight information such as pricing, customer reviews, and how the teams behind the agency’s success do the things they do. You’ll get an understanding of the agency’s workflow and how that can help with "speed to lead" strategies.

#4. Have a Meeting With Each Agency

Getting together with the marketing agencies and personally meeting every potential agency partner is essential. Although a lot can be learned from the agencies’ websites and brochures, etc, nothing compares to physically meeting the marketing and sales teams you'll be working with.

Allowing a business’ in-house marketing team to meet with the agencies’ team members will help everyone involved to decide if they can work together. A successful digital marketing strategy depends on every person working on it, and if there isn’t harmony, the final results may be lackluster.

Asking questions in person also gives a business the chance to gauge how the agency’s team responds and get a feel for what working with them will be like.

#5. Slowly Weigh Up Your Options As a Team 

When all potential agency partners have been looked at, it’s time to sit back and carefully compare them. It’s important to not rush the decision and think carefully, taking portfolios, track records, skills, and pricing into consideration.

Taking enough time to make this decision can feel somewhat frustrating, but it’s important not to make an emotional or hurried choice. 

Keep in mind your desired marketing campaign — will you use content marketing or social media marketing? How important is search engine optimization to you? Will the agencies be able to achieve the goals you have? How will they do that, and how long will it take them? How will their approach affect your revenue operations? The answers to these questions will help make the final decision easier.

Is Matter Made the Right B2B Marketing Agency For You?

Choosing a B2B marketing agency to work with is more complex than one might expect, and having everyone on the same page about goals and ambitions is important. 

Although working with a good agency can make digital marketing easier, teaming up with the wrong one can cause frustration and waste money as well as time. 

Matter Made’s team of experienced experts could be just what you’re looking for. Interested? 

Let’s talk!

Blog Post

Demand Generation

Growth

It's normal to ask if there is a difference between demand generation vs. lead generation. On the surface, they sound like two sides of the same coin—like calling your pipeline the Buyer's Journey vs. a Sales Funnel.

But demand gen and lead gen are different concepts.

Understanding that difference transforms the effectiveness of B2B SaaS marketing strategies. It re-focuses your efforts on what matters at the end of the day—the quality of the lead.

At the same time, you'll avoid wasting your limited time, resources, and talent on leads who will never—I repeat "never"—become paying customers.

When you're finished here, you'll know the difference and how/when to use both to get more out of your SaaS marketing.

Demand Generation vs. Lead Generation: The Definition

Demand Generation is the act of deploying marketing campaigns to create demand for a product or service. It uses data to determine when, where, and how to accomplish this effectively.

Lead Generation is the act of leveraging marketing to collect contact information from people who may be interested in your product or service now or in the future.

The Purpose

With demand generation, you create buzz. Get the right people excited and talking about a problem your SaaS fixes. You want them to want you and see you as the solution to their business problems. As demand progresses, you become the missing link to meeting their goals, something they can't do without.

While demand gen does generate leads through landing pages, its purpose is to play the long game. You want awareness and positioning that can only happen over time.

By doing so, demand generation expands your reach and becomes a magnet for your ideal customers.

Lead generation, on the other hand, focuses on capturing identifying information, like an email. This allows you to personalize and continually improve the effectiveness of your nurturing.

Through it, you achieve a higher and faster MQL-to-SQL and Lead-to-Close Ratio in the shorter term. You increase your ability to deliver the most relevant marketing messages and content.

Additionally, that data reveals the precise moment a lead meets qualified lead criteria. This makes it possible to time the hand-off to sales and Speed the Lead expertly.

In the long term, you're gathering both quantitative and qualitative data. This helps you understand which leads are worth your time and energy. What are the signs that a lead is ripe for a conversation with sales?

Now, take this information back to the demand generation side. Through it, you improve your demand generation targeting precision.

And it comes full circle.

You have a clearer understanding of who to target. As a result, you generate demand from the right people, refining your top-of-funnel.

In doing so, you generate higher quality leads. And the cycle begins again, leading to exponential outcomes.

So it's no wonder 78% of marketers say they plan to commit a higher percentage of the marketing budget to demand gen, or at least keep it the same. While the top priority is generating leads, they recognize demand gen is critical to meeting that KPI.

Timing

Demand Generation vs. Lead Generation isn't an either/or proposition. You need both to grow your company effectively, but timing matters.

You have to create the buzz first. Any lead generation efforts will trickle if you're not implementing strategies to generate that demand first.

You can break this timing down into three stages of awareness:

  • Stage 1. Non-aware. They don't even know they have a problem. Top-of-funnel (ToF)
  • Stage 2. Problem-aware. They know about the problem but not how to fix it. Middle-of-funnel (MoF)
  • Stage 3. Solution aware. They know solutions exist but aren't sure which is right for them. Bottom-of-funnel (BoF)

This all comes down to the right message, the right time. One way to achieve this timing is through educational content.

This serves two primary purposes.

  1. It generates awareness. Of the problem, then the solution.
  2. It builds authority. Why should people listen to you in the first place? Content builds your authority and expertise. At the end of the day, they have a reason to choose your brand over another.

You'll focus on creating demand by ensuring the right people see the right content at the right time. To this end, specific content formats work well at each stage.

  • Stage 1. Non-aware. Make it easy and "low-risk" to start learning about their problem. Become present where they are but don't push them. Use long-form guides, blog posts, etc.
  • Stage 2. Problem-aware. Get them to take action toward learning more in-depth information. At the same time, you build trust and authority. Offer white papers, eBooks.
  • Stage 3. Solution aware. Help them finalize their decision. Share case studies, free trials, and demos.

Timing matters. Throwing problem-aware and solution-aware content at non-aware people will bounce right off. Sadly, a lot of B2B companies are doing just that.

Only 2% of B2B companies create non-aware content at ToF. This represents a tremendous opportunity for those who do.

At any given time, many more people don't know they have a problem.

Creating Demand

The gurus can argue all day long about whether demand is created or products merely fill a void already there. Both are true to some extent.

The problem exists. It's real, and it's impactful.

But with so many moving pieces in the typical business, it's not always easy for your future customers to name it, let alone find a fix.

If people aren't talking about the problem, few are aware of how impactful it is. They don't know others share the same frustrations. So it doesn't cross their minds that there could be a better way.

You need to create that buzz. That's where demand comes from.

By doing so, you start a chain reaction.

More leads. Better leads. More Leads. Better leads. Higher and higher revenues. Exponential growth.

Time to Create that Demand

It's all about timing. It's time to take your business to its next growth stage—generate demand, so high-quality leads come to you.

Curious about the power of demand gen? See how Dropbox increased targeting engagement by 6.5X.

Ready to drive efficient demand?

LET’S TALK
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